Significant Online Outage Affects Many Sites and Apps

An extensive online outage has disrupted numerous websites and apps around the world, with users experiencing problems getting online following issues at Amazon’s web hosting platform.

The disrupted services include Snapchat, Roblox, Signal, and Duolingo, along with several Amazon-owned services like its primary shopping website and the Ring doorbell company.

In the UK, Lloyds bank was affected in addition to its affiliates Halifax and the Scottish bank, with additional accounts of issues accessing the HM Revenue and Customs online portal on the start of the week. Also in the UK, many Ring device owners took to online platforms to report their home gadgets were not working.

In the UK alone, accounts of disruptions on particular apps reached the tens of thousands for each app.

Officials confirmed that the problem originated in the east coast of the United States at AWS, a division that supplies essential online infrastructure for many companies, who utilize space on the company's servers. The cloud platform is the most extensive web hosting service.

Just after the start of the day (PDT) in the America (8am BST), officials reported “elevated problem frequencies and delays” for Amazon's platforms in a zone on the east coast of the America. The widespread consequence appeared to disrupt apps around the world, with the problem monitoring service showing problems with the identical platforms in different parts of the world.

Cisco’s Thousand Eyes, a tool that reports on internet outages, further indicated a surge in problems on Monday morning, with many of them located in Virginia, the site of the AWS US-East-1 zone where AWS said the issues began.